Auto One

Full Funnel Media

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The Challenge

Without a central media strategy, no e-commerce or click and collect options, and a small budget compared to its competitors, Auto One was struggling to reach its audience and generate sales for its franchisees.

Edge was challenged to increase brand awareness with potential and existing customers, foster a long-lasting connection with them through targeted digital and content marketing, and drive store visits and member sign-ups.

 

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The

Approach

Knowing that we couldn’t out-spend our bigger competitors - Supercheap Auto, Autobarn and Repco, we had to get smart with our targeting. And that meant focusing exclusively on a core audience of modifiers and fixers.

We also knew that without e-commerce functionality (and with a much smaller store footprint than our competitors) we couldn’t afford to waste our media dollars reaching people who couldn’t get to a store.

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Activating through the

FULL FUNNEL

We developed a funnel-based comms plan to drive business success, mapped it to an annual marketing calendar – then activated across paid search, YouTube, BVOD, social media, subscription TV and radio.

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Balancing the

LONG AND THE SHORT

In the initial phase a third of the budget was channelled into brand building, with the balance put towards sales activation – reflecting our highly targeted audience and limited sales channels.

Sponsored social posts and YouTube videos focused on bolstering Auto One’s authority in the automotive space, encouraging member catalogue sign ups and prompting website visitation with seasonal, timely offers. 

THE RESULTS

Our full-funnel approach helped to build long-term value for the brand.

-$3.40

Reduction in member acquisition cost

18X

YOY increase in in-store sales